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Privacy Policy


    Ersa Mobilya Sanayi ve Ticaret A. Ş. ("Our Company") displays maximum sensitivity for the protection of your personal data as well as all your fundamental rights and freedoms, and all and any personal data and sensitive personal data of the persons who benefit from our Company’s services, of the persons with whom our Company has commercial relationship, and of our employees, are processed and stored in accordance with the Law No. 6698 on Protection of Personal Data (KVK Law”).

    Our Company in the capacity of data controller or data processors authorized by taking the necessary security measures process directly or indirectly your personal data and other personal data such as relevant identity information, address information, contact information for the purposes of being able to provide the services, which are offered by the Company to its customers, under best conditions, of supplying products or services in a reliable manner and uninterruptedly, of maximizing customer satisfaction, of making payments, of performing various procedures with regard to the said services, of carrying out marketing and promotional activities, and of fulfilling the requirements of the contracts that have been concluded with the customers.

    Your such personal data and sensitive personal data shall be verbally, in writing or electronically collected, processed, recorded, stored, modified, updated, periodically controlled, rearranged, classified and kept through affiliates, public institutions and organizations, and with automatic or non-automatic methods, with our Company’s units, shops and offices, web site, call center, social media channels, mobile applications, business partner, service providers, suppliers and similar means for the purposes of providing the service, which is offered by our Company, under best conditions.

    In case you give consent to us for commercial electronic message, we process your consent for name, surname, mobile phone number, e-mail address and commercial communication for general and special customized campaigns carried out by us, advantages, product and service promotions, survey studies, presentation of customer satisfaction applications, promotions, advertisements, notifications, being able to perform commercial communication activities under marketing activities, delivering our invitations for campaigns, competitions, drawings and other events.

    Your collected personal data are processed within the conditions and purposes for personal data processing that are specified in articles 5 and 6, and in accordance with the principles and procedures in article 4, of the Law (Law on the Protection of Personal Data), for the purposes of carrying the necessary studies by our business units, of customizing and offering you the services provided by our Company and according to you appreciation, usage habits and needs, due to our legal obligations to keep the records, in order to have you benefited from the services offered by our Company.

    Your collected personal data can be transferred to our Company’s affiliates, insurance firms with which we have business, domestic and foreign companies and organizations, public institutions and organizations as well as private entities, business partners, suppliers and service providers that have business relationship with our Company and third parties/entities designated by them, within the framework of the conditions and purposes for personal data processing that are specified in articles 8 and 9 of the Law on the Protection of Personal Data, for the purposes that you benefit both from general and personal opportunities, that our Company’s obligations to collect and record data are fulfilled, that coordination is established with affiliates and suppliers as well as public institutions and organizations, that human resources policies are conducted, and that continuity of the service provided is achieved.

    Your personal data and sensitive personal data are stored within the structure of our Company in accordance with the periods regulated by the relevant legislation.

    In this context, the personal data subjects are entitled;

    • To learn whether personal data is processed or not,

    • To request information about personal data if it has been processed,

    • To learn the purpose of processing personal data and whether they are used appropriately for their purpose,

    • To know the third parties in Turkey or abroad which personal data are transferred,

    • To request correction of personal data if they are processed incompletely or incorrectly and to request that the process carried out in this context be notified to the third parties to whom personal data is transferred,

    • To request that personal data to be deleted or destroyed and to request that third parties be notified of the processing carried out in this context, where the reasons that require the processing of personal data disappear although it has been processed in accordance with the provisions of the KVK Law and other related laws,

    • To object to the occurrence of a result against the person through analysing the processed data exclusively through automated systems,

    • To demand the damage be compensated in the event of a damage due to the processing of personal data unlawfully.

    Pursuant to paragraph 1 of article 13 of the Law on the Protection of Personal Data, you can send your request on using your above-mentioned rights to info@ersamobilya with secure electronic signature or with a wet signature. Our company shall finalize the request free of charge within thirty days at the latest depending on the nature of the request. However, if the procedure requires an additional cost, the fee included in the tariff and determined by the Personal Data Protection Authority will be charged by us.

    Ersa Mobilya Sanayi ve Ticaret A. Ş.